yx8 Privacy Policy – How We Handle Your Personal Data
Your privacy matters to us. This policy explains what data yx8 collects, why we collect it, and how we keep it safe for all players in Bangladesh.
Last updated: January 2026. This Privacy Policy applies to all registered users of yx8.bio.
Our Commitment to Your Privacy
yx8 ("we", "us", "the Platform") is committed to protecting the privacy and personal data of all players who use yx8.bio. This Privacy Policy describes the categories of personal information we collect, the purposes for which we use that information, the conditions under which we may share it with third parties, and the rights you hold over your own data. By registering an account or using any service on yx8, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy forms part of our Terms and Conditions. Where this Privacy Policy uses terms defined in the Terms and Conditions, those definitions apply here. If you do not agree with any part of this Privacy Policy, please discontinue use of yx8 immediately and contact our support team to close your account.
Categories of Personal Information We Collect
yx8 collects personal information in the following categories, depending on how you interact with the platform.
Identity Data
Full name, date of birth, gender and government-issued ID details collected during registration and KYC verification.
Payment Data
Mobile wallet numbers (bKash, Nagad, Rocket), transaction IDs and deposit/withdrawal history. Full card numbers are never stored by yx8.
Device and Technical Data
IP address, browser type, operating system, device model and screen resolution collected automatically when you access yx8.bio.
Gaming Activity
Games played, bet amounts, win/loss records, session duration, bonus usage and betting patterns linked to your account.
Location Data
Country and city-level location inferred from your IP address. Used for fraud prevention and to verify that you are accessing from a permitted jurisdiction.
Cookies and Usage Data
Pages visited, clicks, time on page and navigation paths collected via cookies and similar technologies to improve your experience on yx8.
Purposes for Which We Process Your Personal Information
yx8 processes your personal information only for the following specified, explicit, and legitimate purposes.
- To create and manage your yx8 account, including verifying your identity during the KYC process and maintaining your account balance and transaction history.
- To process deposits and withdrawals via bKash, Nagad, Rocket, Upay and card payment providers, and to verify that funds are received and dispatched to the correct registered wallet.
- To deliver, personalise and improve your experience on yx8, including recommending relevant games, applying bonuses, and tailoring promotions based on your gaming activity.
- To detect, investigate and prevent fraudulent transactions, bonus abuse, multi-accounting, money laundering, and any other activity that violates our Terms and Conditions or applicable law.
- To comply with applicable legal and regulatory obligations, including responding to lawful requests from competent authorities and satisfying anti-money laundering and know-your-customer requirements.
- To communicate with you regarding your account, transactions, security alerts, promotional offers, and updates to our policies. You may opt out of marketing communications at any time by contacting our support team.
Identity Verification and Document Handling
yx8 is required to verify the identity and age of all players before processing any withdrawal. The KYC process requires you to submit a photograph of a valid government-issued identity document — such as a National Identity Card (NID), passport, or driving licence — along with confirmation of your registered mobile number. These documents are processed securely using SSL encryption and stored in a restricted access environment.
KYC documents are used solely for identity and age verification purposes. yx8 will not use your identity documents for any marketing purpose or share them with any third party except where required to do so by law or by a competent regulatory or law enforcement authority.
When and Why We Share Your Information
yx8 does not sell, rent, or license your personal data to third parties. We may share your personal information only in the following circumstances.
- With payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) strictly to process deposits and withdrawals initiated by you. These providers process your data under their own privacy policies and security standards.
- With game content providers and platform technology partners who deliver games, betting markets, and platform infrastructure. These partners are contractually bound to use your data only for the purpose of delivering services to yx8.
- With fraud prevention, identity verification and anti-money laundering service providers engaged to help yx8 detect and prevent financial crime and protect the security of player accounts.
- With competent law enforcement, regulatory, or judicial authorities where yx8 is required by law to disclose your information, or where disclosure is necessary to protect the legal rights of yx8 or to prevent harm.
In all cases where we share your data with third parties, we apply contractual safeguards to ensure that your information is handled with an equivalent level of security and confidentiality to that which we apply internally.
How We Handle bKash, Nagad and Card Payment Information
When you deposit or withdraw funds via bKash, Nagad or Rocket, your mobile wallet number and the transaction reference are recorded by yx8 for the purpose of confirming payment receipt, processing your withdrawal to the correct wallet, and maintaining a full transaction history for your account. yx8 does not have access to your bKash, Nagad or Rocket account PIN or password at any point — all mobile payment authentication takes place directly within the respective payment provider's app or gateway.
For Visa and Mastercard transactions, card payment processing is handled entirely by our PCI-DSS compliant payment processing partner. yx8 does not store full card numbers, CVV codes, or card expiry dates on its own systems. Only a tokenised reference provided by the payment processor is retained by yx8 for reconciliation purposes.
How yx8 Uses Cookies and Similar Technologies
yx8 uses cookies — small text files stored on your device — and similar tracking technologies to operate and improve the platform. We use three categories of cookies.
- Essential cookies: strictly necessary for the platform to function, including session management, login authentication, and security token validation. These cannot be disabled without breaking core platform functions.
- Performance and analytics cookies: collect aggregated, anonymised data about how players navigate and use yx8 — such as which pages receive the most visits — so we can improve site structure, loading speeds and game presentation.
- Preference cookies: remember your language preference, previously played games, and display settings so you do not need to reconfigure these on every visit.
You can manage cookie settings through your mobile browser settings. Disabling essential cookies may prevent parts of yx8 from functioning correctly. Disabling performance or preference cookies will not affect your ability to play games or make transactions on the platform.
How We Protect Your Personal Data
yx8 applies a layered approach to data security. All data transmitted between your device and yx8.bio is protected by TLS/SSL encryption. Sensitive data stored on our servers — including KYC documents, account credentials, and transaction records — is encrypted at rest using industry-standard encryption algorithms. Access to personal data is restricted to authorised yx8 personnel on a need-to-know basis, and all internal access is logged.
yx8 conducts periodic security reviews and penetration testing to identify and address vulnerabilities. In the event of a personal data breach that is likely to result in a risk to your rights or freedoms, yx8 will notify affected users as promptly as reasonably possible and take immediate steps to contain the breach and mitigate harm.
How Long We Keep Your Personal Information
yx8 retains your personal data for as long as your account remains active and for such additional period as is necessary to comply with our legal, regulatory, and contractual obligations. In practice this means that account data, KYC documents and full transaction records are retained for a minimum of five years from the date of your last account activity or from the date of account closure, whichever is later. This retention period reflects the requirements of applicable anti-money laundering regulations.
When your personal data is no longer required for the purpose for which it was collected and the applicable retention period has expired, yx8 will securely delete or anonymise the data in accordance with our internal data destruction procedures. Data that has been fully anonymised — meaning it can no longer be linked back to you as an individual — may be retained indefinitely for statistical and analytical purposes.
Your Rights Over Your Personal Data
You have the following rights in relation to the personal data that yx8 holds about you. To exercise any of these rights, contact our support team via live chat or email.
- Right of Access — You may request a copy of all personal data that yx8 holds about you, including your account information, KYC status, and full transaction history.
- Right to Rectification — You may request correction of any inaccurate or incomplete personal data that yx8 holds about you. For account details such as your registered mobile number or name, contact support and complete the relevant verification steps.
- Right to Erasure — You may request deletion of your personal data where it is no longer necessary for yx8 to retain it. Note that yx8 may be required by law to retain certain data (e.g. transaction records and KYC documents) for the mandatory retention period even after account closure.
- Right to Restriction — You may request that yx8 restricts processing of your personal data — for example while a dispute about its accuracy is being resolved — rather than deleting it.
- Right to Data Portability — You may request that yx8 provides your personal data in a structured, commonly used, and machine-readable format so that you can transfer it to another service provider where technically feasible.
Protection of Minors and Age Restriction
yx8 operates a strict minimum age policy of 21 years. We do not knowingly collect personal data from persons under the age of 21. If we discover that personal data has been provided by a person under 21, we will immediately suspend the account, delete the data to the extent permitted by law, and return any real-money balance in accordance with our Terms and Conditions. Parents and guardians who believe that a minor may have registered on yx8 should contact our support team immediately via live chat.
Changes to This Privacy Policy
yx8 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. Where changes are material, we will provide reasonable notice to registered users via a notification on the platform or a message to your registered mobile number. The date of the most recent revision is displayed at the top of this page.
Your continued use of yx8 after the effective date of any change to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the revised policy, please close your account and contact our support team.
Contact Us About This Privacy Policy
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that yx8 holds about you, please contact our support team via the 24/7 live chat service available on the platform. We are committed to addressing all privacy-related enquiries promptly and transparently.
You may also reach us by email at: [email protected]
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